Welcome to RohmChat.com.
By using our website and placing an order, you agree to the following Terms and Conditions.
Please read them carefully before using our services.

1. General Information

RohmChat.com (“we”, “our”, “us”) operates as a UK-based online store offering performance, wellness, and fitness-related products.
These terms apply to all users of the website, including visitors, customers, and any contributors of content or information.

If you do not agree with any part of these Terms, please do not use this website.

2. Eligibility

By using our website, you confirm that you are:

  • At least 18 years old, and

  • Residing in the United Kingdom (we currently do not ship outside the UK).

3. Products & Services

Our website provides a range of performance, health, and wellness products.
All product descriptions, images, and prices are for informational purposes only.
We do not guarantee that any product will meet your specific goals or medical needs.

You should always consult a qualified healthcare professional before using any product purchased through this website.

4. Orders & Payments

  • All prices are shown in GBP (£) and include applicable taxes unless stated otherwise.

  • Orders are processed once full payment has been received.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Payment details are securely handled by trusted third-party payment providers; we do not store your card details.

5. Shipping & Delivery

  • We deliver within the UK only, via Royal Mail Tracked 24h service.

  • Standard delivery charge: £8

  • We do not ship to Ireland or internationally.

  • Estimated delivery times are provided as guidance only; delays may occur due to postal or logistical issues.

6. Returns & Refunds

Due to the nature of our products, we do not accept returns or offer refunds once an order has been processed and shipped.
Please ensure all order details are correct before completing your purchase.